These devices include Android and iOS devices.Įxchange ActiveSync Protocol Licensees provide the Exchange ActiveSync software that is used on the third-party devices. This article describes common issues that affect third-party devices that synchronize with Exchange by using Exchange ActiveSync. Microsoft Exchange ActiveSync lets devices synchronize with your Inbox, your Calendar, and other items that have dedicated Microsoft Exchange Server mailboxes. Important: Depending on the size and amount of emails you have in your account, Apple Mail may require some time to completely download all of your mail (and other data) the first time you load Apple Mail after configuring your account.Important: To avoid the known issues that are documented in this article, we highly recommend that you use Microsoft Outlook for iOS & Android on mobile devices. Mail | Contacts | Calendar | Notes | Reminders.Ĭlick Done to finalize creating the account. It is recommended that you select all the applications listed: Next, configure your Apple Mail applications: When you enter the correct credentials you will see the accounts summary page.ĩ. Note: Multi-factor authentication users will need to enter their App Password after they have entered their O365 password.Ĩ. Password: Enter the password associated with the account you entered aboveĭescription: Your description of the account.Username: Is your Primary Email account.If you are presented with the accounts settings screen fill in the required credentials. If you receive an Internet accounts couldn't log you in error - Click Continue.ħ. Email Address: - Enter the primary address of your Office 365 account which will take one of the following forms: or Password/Retype Password: Enter the password for your accountĦ.
Your Name: Enter your name as you'd like it to appear.On the next screen Apple Mail will ask for your account credentials: This action will start the account creation process.ĥ. Important: If you are not presented with the above screen, you may need to click on the "+" sign located at the bottom left of the "Accounts" window. On the account type page, click Exchange. This will remove the old Exchange account.Ĥ. Note: If you already have an Exchange account configured you will need to click the minus (-) sign located at the bottom left of the "Accounts" window. From your desktop, open Apple Mail (You may also access Add Account from System Preferences/Internet Accounts.) These instructions are for OS 10.9 + Older OS users click hereġ. Mailbox with Apple Mail until you follow these steps. Once you've been migrated, you will not be able to access your Have been migrated to Office 365 email and calendaring services. Use these instructions to reconfigure your Apple Mail application once you
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